Registration Frequently Asked Questions
What is the availability for your camps?
For availability please check the Availability Section. Please note this table is updated automatically. If there are any issues please contact us at 613-520-2600 x5007 or e-mail director@vv.carleton.ca to confirm availability.
How do I register for your camps?
To register for our camps please visit our Registration Section. You can register online or download and mail in a registration form from our website for our summer programs. Alternately you may call our office at 613-520-2600 x5007 or e-mail director@vv.carleton.ca to have a form sent to your house. For our fall/winter programs you may download and mail in a registration form from our website or call our office at 613-520-2600 x5007 or e-mail director@vv.carleton.ca to have a form sent to your home.
We accept VISA and Mastercard payment for online registrations and payment by cheque for paper registrations.
For paper registrations when are cheques processed and cashed?
For paper registrations cheques are cashed once per week during the summer and once every two weeks during the fall and winter.
Can I post-date my cheques for your program?
We cannot accept post-dated cheques for our programs. To secure your registration you must pay the full amount for the program up front. If you require financial assistance there is a Bursary Program available for those who qualify.
When are credit card payments processed?
Credit cards are processed immediately through our online registration system. A valid email is required for a receipt to be sent to you.
I did not receive a confirmation package, how can I find out if my child is registered and where can I get the confirmation package information?
If you did not receive a confirmation package, the contents (other than the parking pass) are available Here on our website. To confirm a registration please call our office at 613-520-2600 x5007 or e-mail director@vv.carleton.ca. If you had requested the package be e-mailed to you please check your junk mail folder as some free e-mail accounts do not recognize Virtual Ventures e-mail addresses.
What is the Extended Program?
The Extended Program offers before and after camp care for campers. The cost for 2007 was $25 per camper and is subject to change for 2008. The Extended Program allows campers to be dropped off after 8am and picked up until 5pm.
Can I reserve a space for my child in your camp?
No. In order to secure a spot for your child, fill out the registration form and mail or fax it to us along with a payment for the full amount required.
I have registered in other Carleton Camps, why don't you have my child's information?/ I have registered in another Carleton Camp, can I switch my registration over to Virtual Ventures?
Virtual Ventures Summer camps are independent of other Carleton University camps and we do not share the same accounts or registration databases. Registrations cannot be switched over from another camp to our camp or vice versa.
Do you offer a bursary program? Is financial assistance available?
We do offer a bursary program for those that qualify. For more information and an application please visit the Bursary Section of this webstie .
I did not receive a receipt in the mail, how might I get one? Is the print-out receipt at the end of the online registration process a valid receipt?
If you registered online the confirmation email you received can be used as a receipt. You should also receive one in a confirmation package. If you did not receive an email or mailed out receipt, please let us know the camper name, grade and parent/guardian name so we can look it up quickly and send you a receipt.
I'm having problems with your online registration. What can I do?
Sometimes the online registration can be a bit confusing. If the weeks for the camper you wish to register do not show up but the correct camp group does show up in different weeks please check the Availability of the camp. If the week appears to still have space available and you are unable to register please call our office at 613-520-2600 x5007. If you are having troubles with payment by credit card please make sure that the address you provide for the credit card is the same address you have the statements sent to.
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